The Best of Killer Innovations: Innovations in Customer Support

Continuing our Best of Killer Innovation series, we examine how one creator, Rama Sreenivasan of Blitzz, looked outside the box and created solutions to the hindrances he faced on his innovative journey. When you’re in the middle of an important project and equipment fails, you want it fixed fast.  In this week’s show, I talk […]

Innovations in Customer Support

Real Innovation in Artificial Intelligence S14 Ep1

I’m searching for real innovation in Artificial Intelligence (AI).  A surfeit of AI products leaves me skeptical. Not to rain on anybody’s parade, but the term appears on countless products.  Even so, some companies do the work of real innovation in AI. Charting AI Territory DeviceBits is one such company.  This start-up charts a unique […]

Real Innovation