What Is The Innovation Behind Chatbots And Why Is It Important? S12 Ep5

Guest: Richard Smullen (@Pypestream)

With the growing interest of organizations to have a closer, real-time connection with their customers, there is the emergence of business-to-consumer messaging channels coming from startups and even well established companies. To address the growth of customer interactions with these new messaging platforms, organizations are turning to chatbots, natural language processing, artificial intelligence and machine […]

chatbot, artificial intelligence, natural language processing, machine learning